Privacy Policy

For us at it is very important to protect our customers therefore we make sure that your privacy is protected at all times. The following will help you to understand in what way we use your customer data when you register on our website or make a booking.

1. Data privacy

1.1 Personal information needs some of your personal data for proceeding with a booking. During the booking process we will ask for your name, address, valid telephone number and e-mail address (if applicable). This information is necessary to make a booking. A booking confirmation will be sent to your email-address. We might use your telephone number in the unlikely event that we need to contact you urgently about your booking.

It is necessary to confirm our general terms and conditions (GTCT) before a booking can be done.

1.2 E-Mail Newsletter

When you subscribe to our newsletter, you’ll be kept up to date with all of our latest news, information and discounts. Subscribers get early notification of discounts and promotions, as well as exclusive information about new products and other useful tips and tricks for their travels Information about your IP-Address and your subscription data are saved, to ensure that your email address is not misused by a third party. You only need to provide your name and email address to be subscribed, and you can unsubscribe at any time via our website.

1.3 Cookies

A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central).

Most browsers accept cookies automatically. You may also delete them from your hardware if you wish. When receiving a newsletter cookies are also used however you may deactivate those e-mail cookies if required.

We will not pass on your details to third parties. The information received through the use of cookies will be only used by

1.4 The use of customer information

All the information you give us is protected and will be verified electronically. The information will not be passed on third parties provided that there is no legal requirement. A disposal, trade or renting of your personal information through our company to third parties are out of the question. Your email address could be used for additional information concerning our offers. Objections against this use are possible at anytime.

1.5 The use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States . In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: Link

2. Secure booking

Your personal information will be transferred via a secure 128-bit-coding when booking on our website, therefore your personal information cannot be passed on to third parties.

A padlock will show up in the address bar which means that the website is secured with such security system. Additionally you will recognize a secure connection when looking at the URL as it starts with https://. The 's' stands for 'secure' therefore your personal information are protected when sending.

2.1 Credit Card Security

On you may choose to pay either with payment made by direct debit or with your credit card. In case you decide to pay with your credit card your personal information will be transferred via a secure 128-bit-coding. This means that your personal information can only be received by Unauthorized third parties will not have any access.

Further information about our Privacy Policy guidelines you will find when clicking on GTCT.

Meine Buchungen 

Choose Language: german english